First Class Service
From expert installation and training to responsive, ongoing system maintenance to comprehensive management of your entire fleet of audio/visual components, Trinity always delivers first class service:
- Installation
Experienced, fully trained Trinity professionals take meticulous care to ensure a smooth, trouble-free, and attractive installation for every system and component we offer. For government installations, Trinity has TS and TS/SCI cleared personnel to perform the work.
- Training
While all of Trinity’s systems are intuitive and easy-to-use, we also offer comprehensive training to your end-users and technical staff.
- Maintenance Agreements
Service and maintenance coverage is tailored to your needs, and can include dedicated onsite support staff, if desired. Most issues can be resolved quickly using remote diagnostics. And, when you call for service anywhere in the country, a Trinity professional will be at your door within 24 hours.
- Fleet Management/Monthly System Issue Reports
Trinity offers comprehensive real-time monitoring and management of your entire audio/visual equipment fleet to ensure smooth, reliable operation. A monthly report details system usage, user access, and issue/resolution tracking so you always know exactly how your system is working for you.