• Audio/Visual Solutions
  • Custom Room Design
    with 3D Modeling
  • Government Contracts
  • First Class Service
  • Outsourced and Managed Services
  • Room Rentals

HeadingFirst Class ServiceHeading

Whether you purchased your system from us, or are looking for a new partner to provide first class service to your A/V support issues, Trinity has a support model that will work for you. We can set up maintenance contracts with a variety service level agreements, preventative maintenance contracts, or straight repair service.

We tailor your service model to fit your business. Let us provide a site survey and provide you with the best option to fit your needs. From expert installation, training to fill knowledge gaps within your team, maintenance agreements and comprehensive management of your entire fleet of audio/visual components, Trinity always delivers first class service:

  • Installation
    Experienced, fully trained Trinity professionals take meticulous care to ensure a smooth, trouble-free, and attractive installation for every system and component we offer. For government installations, Trinity has TS and TS/SCI cleared personnel to perform the work.

  • Training
    While all of Trinity’s systems are intuitive and easy-to-use, we also offer comprehensive training to your end-users and technical staff.

  • Maintenance Agreements
    Service and maintenance coverage is tailored to your needs, and can include dedicated onsite support staff. Most issues can be resolved quickly using remote diagnostics. And, when you call for service anywhere in the country, a Trinity professional will be at your door within 24 hours.

  • Fleet Management/Monthly System Issue Reports
    Trinity offers comprehensive real-time monitoring and management of your entire audio/visual equipment fleet to ensure smooth, reliable operation. A monthly report details system usage, user access, and issue/resolution tracking so you always know exactly how your system is working for you.